Navigating your hospitality success
Expert hospitality consultancy across the West Midlands, supporting independent restaurants, bars, cafés, pubs, and hotels in Worcestershire, Birmingham, the Cotswolds, Herefordshire, and Gloucestershire.
Practical turnaround support, EHO compliance, staff training, and profit‑driven operational audits that help your venue thrive
Who we are
Lighthouse Hospitality is a West Midlands hospitality consultancy based in Worcestershire, supporting independent restaurants, bars, cafés, pubs, and hotels across Birmingham, the Cotswolds, Herefordshire, and Gloucestershire. I deliver operational audits, hospitality turnaround support, EHO compliance guidance, staff training, and leadership development, providing tailored solutions that improve profitability, strengthen teams, and elevate guest experience
Our mission
Lighthouse Hospitality is dedicated to supporting West Midlands hospitality businesses with expert consultancy that drives operational excellence and sustainable growth. Our services include hospitality recruitment, operational structure development, interim management, stock control optimisation, and full hospitality compliance support for restaurants, bars, cafés, pubs, and hotels. We are committed to strengthening the UK hospitality sector through measurable, results‑driven solutions.
Our core services
Recruitment solutions
Talent acquisition
Finding the right hospitality talent across the West Midlands, from entry‑level to senior management. We connect your venue with skilled candidates who fit your culture and strengthen your team.
Specialised hospitality recruitment for leadership roles across the UK to ensure your executive team is strong and capable of guiding your business forward.
Onboarding support
Assistance in developing effective onboarding processes to integrate new hires seamlessly and maximise their potential from day one.
Workforce planning
Strategic planning to optimise your staffing levels and ensure you have the right number of skilled employees at all times.
Operational structure
Streamlining your business operations for maximum efficiency and productivity. We analyse and refine workflows for optimal performance.
Interim management
Providing experienced temporary leadership to fill critical gaps, manage special projects, or guide through periods of change.
Stock control
Implementing robust inventory management systems to reduce waste, control costs, and ensure consistent product availability.
Compliance assurance
Comprehensive hospitality compliance support across the West Midlands, ensuring your restaurant, bar, café, pub, or hotel meets all EHO, food safety, health & safety, and licensing regulations. Protect your reputation, avoid penalties, and maintain high operational standards.
Training & development
Leadership workshops
Hospitality leadership training for venues across the West Midlands, delivering interactive workshops and tailored coaching programmes that strengthen teams, improve performance, and elevate guest experience.
Customer service excellence
Training programmes designed to enhance your team's customer service skills, leading to higher guest satisfaction and loyalty.
Operational efficiency training
Workshops focused on improving operational workflows, reducing inefficiencies, and maximising productivity across all departments.
Health & safety compliance
Specialist health and safety auditing for hospitality businesses across the West Midlands, ensuring full compliance with food safety, allergen management, workplace safety, and licensing regulations. Identify risks early, avoid penalties, and maintain high operational standards.
Strategic growth
Market analysis
In-depth analysis of market trends and competitor activities to identify new opportunities for growth and expansion.
Business development
Developing and executing strategies to expand your client base, increase revenue, and penetrate new markets.
Brand positioning
Crafting a unique brand identity and message that resonates with your target audience and differentiates you from competitors.
Financial optimisation
Strategies to improve financial performance, including cost reduction, revenue enhancement, and profit margin improvement.
Your success is our priority
Expert Hospitality Consultancy for Stronger Operations
"Lighthouse Hospitality transformed our recruitment process. Their guidance led us to excellent hires and a more efficient team structure."
Benjamin Wood, Hotel Manager